Lu & Na respects the privacy of visitors to its website, in particular the rights of visitors regarding the automated processing of personal data. To ensure complete transparency with our customers, we have therefore formulated and implemented a policy regarding this processing itself, its purpose, and the options available to data subjects to exercise their rights as effectively as possible.
For further information on the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en.
Until you accept the use of cookies and other tracking systems on the website, we will not place any analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.
By continuing to use this website, you accept the following terms of use.
The current version of the privacy policy available on the website is the only version that applies whilst you are visiting the website, until a new version replaces the current one.
Article 1 – Legal provisions
Website (hereinafter also referred to as “The website”): lu-na.nl
Data controller (hereinafter also referred to as “The controller”): Lu & Na, located at Grathemerweg 15, 6937 NP Kelpen-Oler.
Article 2 – Access to the website
Access to and use of the website is strictly personal. You shall not use this website, nor the data and information provided on it, for commercial, political or advertising purposes, nor for any commercial offers, and in particular shall not use it for unsolicited electronic offers.
Article 3 – The content of the website
All trademarks, images, text, comments, illustrations, (animated) images, video footage, sounds, as well as all technical applications used to enable the website to function and, more generally, all elements used on this site, are protected by law under intellectual property rights. Any reproduction, repetition, use or adaptation, in any form whatsoever, of the whole or any part thereof, including the technical applications, without the prior written consent of the controller, is strictly prohibited. Should the controller not take immediate action against any infringement, this shall not be construed as tacit consent or a waiver of legal action.
Article 4 – Management of the website
For the proper management of the website, the administrator may at any time:
suspend, interrupt or restrict access for a specific category of visitors to the whole or part of the website
remove any information that may disrupt the functioning of the website or that contravenes national or international legislation or is contrary to internet etiquette
temporarily make the website unavailable in order to carry out updates
Article 5 – Responsibilities
The administrator shall in no circumstances be held liable for any failure, malfunction, difficulty or interruption in the operation of the website that results in the website or any of its features being inaccessible. The manner in which you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and your data against, amongst other things, virus attacks on the internet. You are also responsible for the websites and data you access on the internet.
The administrator is not liable for any legal proceedings brought against you:
arising from the use of the website or services accessible via the internet
arising from a breach of the terms of this privacy policy
The administrator is not liable for any damage incurred by you, third parties or your equipment as a result of your connection to or use of the website. You shall refrain from taking any action against the administrator as a result of this.
If the administrator becomes involved in a dispute as a result of your use of this website, they are entitled to recover from you all damages they have suffered and will suffer as a result.
Article 6 – Collection of data
Your data is collected by Lu & Na and one or more external processors. Personal data is defined as: any information relating to an identified or identifiable natural person; a natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The personal data collected on the website is primarily used by the controller to maintain relations with you and, where applicable, to process your orders.
Article 7 – Your rights regarding your data
Under Article 13(2)(b) of the GDPR, everyone has the right to access, rectify or erase their personal data, or to restrict the processing of their personal data, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at info@lu-na.nl.
Any such request must be accompanied by a copy of a valid identity document, signed by you and stating the address at which you can be contacted. You will receive a response to your request within one month of submitting it. Depending on the complexity of the requests and the number of requests, this period may be extended by two months if necessary.
Article 8 – Processing of personal data
In the event that a visitor is suspected of breaching any law or regulation, and the authorities require personal data collected by the controller, such data will be provided to them following an explicit and reasoned request from those authorities, after which such personal data will no longer be protected by the provisions of this privacy statement.
If certain information is required to access certain features of the website, the controller will indicate that this information is mandatory at the time the data is requested.
Article 9 – Commercial offers
You may receive commercial offers from the controller. If you do not wish to receive these (any longer), please send an email to the following address: info@lu-na.nl.
If you encounter any personal data whilst visiting the website, you must refrain from collecting it or from any other unauthorised use, as well as from any act that constitutes an infringement of the privacy of that person or those persons. The administrator is in no way liable in the aforementioned situations.
Article 10 – Data retention period
The data collected by the website administrator is used and stored for the period specified by law.
Article 11 – Cookies
A cookie is a small text file that is placed on your computer’s hard drive when you visit our website. A cookie contains data that allows you to be recognised as a visitor each time you visit our website. This allows us to tailor our website specifically to you and make logging in easier. When you visit our website, a banner appears informing you about the use of cookies. By continuing to use our website, you accept their use. Your consent is valid for a period of thirteen months.
We use the following types of cookies on our website:
Google Analytics (analytical cookie)
Facebook (tracking cookie)
Google Adwords (tracking cookie)
Hotjar
– Functionele cookies: zoals sessie- en login cookies voor het bijhouden van sessie- en inloginformatie.
– Analytische cookies: om inzage te krijgen in het bezoek aan onze website op basis van informatie over bezoekersaantallen, populaire pagina’s en onderwerpen. Op deze wijze kunnen we de communicatie en informatievoorziening beter afstemmen op de behoeften van bezoekers van onze website. We kunnen niet zien wie onze websites bezoekt of vanaf welke pc het bezoek plaatsvindt.
– Tracking cookies: zoals advertentiecookies die zijn bedoeld voor het tonen van relevante advertenties. Uit de informatie over bezochte websites kunnen persoonlijke interesses worden afgeleid. Daarmee kunnen organisaties hun websitebezoekers bijvoorbeeld gerichte advertenties tonen. Tracking cookies maken het mogelijk om profielen van mensen op te stellen en hen anders te behandelen. Met tracking cookies worden doorgaans persoonsgegevens verwerkt.
Wanneer u onze website bezoekt kunnen cookies afkomstig van de verantwoordelijke en/of derden op – Functional cookies: such as session and login cookies for tracking session and login information.
– Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This enables us to better tailor our communication and provision of information to the needs of visitors to our website. We cannot see who visits our websites or from which computer the visit is made.
– Tracking cookies: such as advertising cookies intended to display relevant advertisements. Personal interests can be inferred from information about websites visited. This enables organisations to show their website visitors targeted advertisements, for example. Tracking cookies make it possible to create profiles of people and treat them differently. Tracking cookies typically involve the processing of personal data.
When you visit our website, cookies from the controller and/or third parties may be installed on your device. During your first visit to the website, a banner will appear informing you about the use of cookies. By continuing to use the website, you accept their use. Your consent is valid for a period of thirteen months.
For more information on the use, management and deletion of cookies for each type of browser, please visit the following link: https://autoriteitpersoonsgegevens.nl/en/themes/internet-and-smart-devices/cookies.
Article 12 – Visual material and products offered
No rights may be derived from the visual material accompanying the products offered on the website.
Article 13 – Governing law
These terms and conditions are governed by Dutch law. The court of the place of residence or business of the administrator shall have exclusive jurisdiction in the event of any disputes concerning these terms and conditions, unless a statutory exception applies.
Article 14 – Contact
For questions, product information or information about the website itself, please contact: info@lu-na.nl
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