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Privacy statement

Lu & Na respects the privacy of the visitors to its website, especially the rights of visitors regarding the automated processing of personal data. Due to complete transparency with our customers, we have therefore formulated and implemented a policy regarding these processing activities, their purpose, as well as the options for data subjects to exercise their rights as effectively as possible.

For any additional information about the protection of personal data, you can visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking systems on the website, we will not place analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet.
By continuing to visit this website, you accept the following terms of use.

The current version of the privacy policy available on the website is the only version applicable as long as you visit the website, until a new version replaces the current one.

Article 1 – Legal provisions
Website (hereinafter also referred to as “The website”): luna-bbq.nl
Controller for the processing of personal data (hereinafter also referred to as “The controller”): Lu & Na, located at Grathemerweg 15, 6937 NP Kelpen-Oler.

Article 2 – Access to the website
Access to the website and its use is strictly personal. You will not use this website, as well as the data and information provided on it, for commercial, political, or publicity purposes, nor for any commercial offers, and in particular, you will not use it for unsolicited electronic offers.

Article 3 – The content of the website
All brands, images, texts, comments, illustrations, (animated) pictures, video images, sounds, as well as all technical applications that can be used to operate the website and more generally all components used on this site, are protected by law through intellectual property rights. Any reproduction, repetition, use, or modification, in any manner whatsoever, of the whole or just a part of it, including the technical applications, without prior written permission from the responsible party, is strictly prohibited. If the controller does not immediately take action against any infringement, this cannot be interpreted as tacit consent or as a waiver of legal action.

Article 4 – Management of the website
For the proper management of the website, the controller can at any time:
suspend, interrupt, or restrict access to the whole or part of the website for a particular category of visitors
remove any information that may disrupt the functioning of the website or is in violation of national or international laws or contrary to internet etiquette
make the website temporarily unavailable in order to perform updates

Article 5 – Responsibilities
The controller is in no case responsible for failures, malfunctions, difficulties, or interruptions in the functioning of the website, resulting in the website or any of its functionalities being inaccessible. It is your own responsibility how you connect to the website. You are responsible for taking all appropriate measures to protect your equipment and data against, among other things, virus attacks on the internet. You are also responsible for the websites and the data you access on the internet.

The controller is not liable for legal proceedings brought against you:
due to the use of the website or services accessible via the internet
due to the violation of the terms of this privacy policy
The controller is not responsible for any damage incurred by you, third parties, or your equipment as a result of your connection to or use of the website. You will refrain from taking any action against the controller as a result of this.
If the controller becomes involved in a dispute as a result of your use of this website, he is entitled to recover all damages he suffers or will suffer from you.

Article 6 – The Collection of Data
Your data is collected by Lu & Na and (an) external processor(s). Personal data refers to: any information about an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The personal data collected on the website is primarily used by the administrator for maintaining relationships with you and, where applicable, for processing your orders.

Article 7 – Your Rights Regarding Your Data
Pursuant to Article 13, paragraph 2, sub b of the GDPR, everyone has the right to access, rectify, or erase their personal data, or to restrict the processing concerning them, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at info@aabbq.nl.
Each request must be accompanied by a copy of a valid identity document, signed by you, and must specify the address at which you can be contacted. Within 1 month of the submitted request, you will receive a response to your inquiry. Depending on the complexity and number of requests, this period may be extended by an additional 2 months if necessary.

Article 8 – Processing of Personal Data
In case of violation of any law or regulation suspected by the visitor, and if authorities require personal data collected by the administrator, such data will be provided to them upon their explicit and reasoned request. Subsequently, these personal data will no longer be protected under the provisions of this privacy statement.

If certain information is necessary to access specific functionalities of the website, the controller will indicate the mandatory nature of this information at the time of requesting the data.

Article 9 – Commercial Offers
You may receive commercial offers from the administrator. If you do not wish to receive these offers anymore, please send an email to the following address: info@aabbq.nl.

If you come across any personal data during your visit to the website, you should refrain from collecting or using it in an unauthorized manner, as well as from any actions that may infringe upon the privacy of those individuals. The administrator bears no responsibility in the aforementioned situations.

Article 10 – Data Retention Period
The data collected by the website administrator is used and stored for the duration specified by law.

Article 11 – Cookies
A cookie is a small text file that is placed on the hard drive of your computer when you visit our website. A cookie contains data that allows you to be recognized as a visitor each time you visit our website. This makes it possible to customize our website specifically for you and facilitate the login process. When you visit our website, a banner will appear informing you about the use of cookies. By continuing to use our website, you accept the use of cookies. Your consent is valid for a period of thirteen months.

We use the following types of cookies on our website:
Google Analytics (analytic cookie) ​​​​​​
Facebook (tracking cookie)
Google Adwords (tracking cookie)
Hotjar

– Functional cookies: such as session and login cookies for tracking session and login information.

– Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages, and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which computer the visits occur.

– Tracking cookies: such as advertising cookies intended for displaying relevant advertisements. From the information about visited websites, personal interests can be inferred. This allows organizations to, for example, display targeted advertisements to their website visitors. Tracking cookies make it possible to create profiles of individuals and treat them differently based on those profiles. Tracking cookies typically involve processing personal data.

When you visit our website, cookies from the controller and/or third parties may be installed on your device. During your first visit to the website, a banner will appear informing you about the use of cookies. By continuing to use the website, you accept the use of cookies. Your consent is valid for a period of thirteen months.
For more information on the use, management, and deletion of cookies for each operating system, we invite you to visit the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq

Article 12 – Visual Material and Offered Products
No rights can be derived from the visual material associated with the products offered on the website.

Article 13 – Applicable Law
These terms are governed by Dutch law. The court of the residence/domicile of the administrator has exclusive jurisdiction over any disputes concerning these terms, except where a legal exception applies.

Article 14 – Contact
For questions, product information, or information about the website itself, please contact: info@aabbq.nl